In plain English, this means that this policy is an agreement between 21st-Thailand.com and you (the client) and that it covers everyone and anyone connected with the operations of 21st-thailand.com and the services provided by 21st-thailand.com.
Residents of European Union or United Kingdom regarding GDPR & DPA:
We no longer serve EU or UK residents, due to highly complex tax and legal systems for online businesses selling to businesses or residents of these areas. If you join our website with a European Union or United Kingdom address, you confirm that you are NOT A RESIDENT of the EU/UK (such as, by using a holiday home address, family address, or a contact’s address) and waive all protection rights of EU/UK residents, including DPA or GDPR, and you take sole responsibility for any tax issues that may arise.
Our hosting is focused for those living in Thailand, or those who wish to have hosting in Thailand to target the Thai market. We take your confidentiality seriously. However, your personally identifiable information stored with our company and websites will come under the data protection act of the Kingdom of Thailand only.
What we may collect
We will collect the minimum amount of personal information commensurate with providing a satisfactory service or improving your overall experience on our Site and Services. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
We may collect your name, address, telephone number, fax number, email address, and other details of your personal, business, or demographic profile that you provide to us depending on the type of transaction you enter into. We may also collect certain non-identifiable user data about your use of the website or other information that may be needed from time to time in order to process your requests.
Domain name registration is handled by the registrar Namecheap, and so by ordering a domain name via our system, you also accept the legal and universal terms of service of Namecheap, along with their privacy policies. This information can be found here:
Namecheap Universal Terms and Privacy
If you do not email to request ID protection, the domain will be setup with public records, meaning that your information will be shown in WHOIS websites. ID protection is not applied automatically, as we do not intentionally sell to the EU or UK. It is also not renewed automatically, and so you can either email us each year before the domain is renewed, or can request we add up to 10 years. Please set a reminder of renewal, such as in a phone or email calendar so that you do not forget to renew identity protection.
Right of Data Access
Users have the right to request disclosure of what information we hold about them and for it to be permanently deleted (so long as this action doesn’t break any laws of the Kingdom of Thailand, including, but not limited to, tax records, invoices etc.).
What are Cookies?
Cookies are small files stored on your device that allow certain website functions to work. Cookies are also used for data tracking, sales tracking, website usage, third party systems (such as payment processors, email lists), etc. Cookies are used as a part of most websites, but can also be turned off should a user not want them.
* Disabling cookies may affect how websites work, possibly causing errors or for the websites not to function properly. By disabling cookies, you accept this.
Your Internet browser has the in-built facility for storing small files – “cookies” – that hold information which can be used to uniquely identify you on the website and provide the Services. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your device from accepting cookies
Tracking affiliate sales
Operation of our websites
Google analytics – may record your website usage, IP and location, but not other personally identifiable data.
Typical Cookies that may be used:
1) Google Analytics (and other user tracking systems)
2) Affiliate Cookies – if you can from one of our affiliate sellers
3) Google Captcha Cookies – to prevent spam
4) Website operational cookies (required for website operating in a normal way, or for our client area operation)
*Any or all of these cookies can be individually or entirely erased or blocked within your browser settings (normally under the privacy section).
We use the information collected primarily to process the task for which you visited the website. All reasonable precautions are taken to prevent authorized access to this information. However, we provide no guarantee that this information will not be accessed and accept no liability for the access of this information, whatever the reason (unfortunately, in today’s world we can only take reasonable steps – as we see fit – to protect information, but no company can promise that someone couldn’t hack or access said information at some point in time). To assist with safeguarding information, we may require you to provide additional forms of identity should you wish to obtain information about your account details.
We do not disclose any personal information obtained about you from this website to third parties, except our trusted partners and service providers involved in the operations of 21st Thailand (such as the data centers, or people/companies providing specific services). We may use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to opt-out from any mailing list or similar communications.
If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature (non-identifiable user data) to third parties – for example, the number of individuals visiting our website or completing a registration form, but all such user data will be aggregated before sharing to rule out any possible identification of any individual.
Disclosure to Law Enforcement
21st Thailand may disclose any subscriber information to relevant law enforcement agencies or regulatory bodies without any further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
You may use the following options to manage your privacy on our Site and Services:
- You may access your personal information that we hold on our servers and modify/correct it when required. All such corrections/modifications shall be made from within your account, but in case you are unable to access, you may send your request for such access or correction of your personal information. However, we may refuse requests that are unduly repetitive, require excessive efforts or expenses, inconsistent with our business obligations to retain data, detrimental to the health and well-being of other users, or in violation of data protection laws in your jurisdiction.
- You can configure your web browser, device, or operating system to reject cookies and prevent access to location services or other resources on your device.
- You may visit the opt-out pages of third party service providers to opt-out of their use of DART cookies.
- You may opt-out from our newsletters service and revoke your consent to receive promotional offers from third parties. You can simply follow the unsubscribe link at the bottom of commercial emails to opt-out of commercial communications.
- You can cancel your account and discontinue the Services in case you no longer need our services.
Third Party Links
Please acknowledge that the Site, Emails, and Services may contain ads or links to third party websites, services, or content. Such links may be incorporated to provide useful information regarding domain registration or helping you make well-informed decisions. However, we do not have any control over the terms and conditions governing third party websites, services, or content. You should carefully review the privacy policies and practices of the respective third parties before using their services.
Publishing links or ads to third party services or content shall never denote that we are endorsing or recommending any product, service, or content, including the views, reviews, suggestions, recommendations, or information being featured or made available by linked websites. 21st Thailand shall not be liable for any claims, damages, or liabilities that may arise in relation to your access, reliance, or use of third-party websites, products, services, or content.
The Site and Services are not intended for minors. We do not knowingly communicate or collect any personal information from minors who are less than 13 years of age, or whom are under an age deemed as being an‘adult’ in your jurisdiction. Minors may access the Site and Services only under the supervision and guidance of their legal guardians.
However, if you feel that any minor has submitted his or her personal information, whether accidentally or otherwise, you may contact our support team and request removal of such information from our server.
Changes to this Policy
Return to Web Hosting Thailand